Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

Comments · 2 Views

If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.



mailbox not updating on IMAP

I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay. Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail.

Why IMAP Folder is Not Properly Syncing?



Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) Fix Outlook Not Opening After Windows Update on October 14, 2025. For more information, see this article.



Chosen Solution



I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages fix MFA prompts not working remain visible in the All Mail folder when accessed via webmail.



IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not.

  • Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app.
  • If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.
  • I will try the safe starts and experiment with the buttons ans see if it improves.
  • My VPN was working in the background, even though the file was closed.
  • I have no firewall monitors running during the day that would interfere just the vpn.
  • After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail).
  • By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.


My accounts in Mail app stopped to sync post update



Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate Outlook profile repair and recovery steps the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

mailbox not updating on IMAP



Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue.
Comments