Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. Microsoft Create has professionally designed, fully customizable templates to help you get things done. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy. See the table below for the type of support you can get depending on your product.

In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.


However, it’s not uncommon to encounter issues that can interfere with the team’s work. So what are the usual Office 365 problems and how can a business or user solve them? Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuratio


Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. Admins should also see the Office for business tab for more general Office installation issues. To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. See Uninstall Office for Mac for instructions on uninstalling the Office apps. Office up-to-date ensures that you have the latest security updates and fixe


I do it again, and I get this error — well, now I can’t show you because Excel is refusing to open up at all. The error indicates that my previous open was unsuccessful, and asks if I would like to open Excel in safe mode. So I close Excel, try to open it again without safe mode, and… nothing. As an Office 365 admin, you can check Office 365 service health. If you're an IT Pro and advanced fix for Office problems you want to deploy Office in your organization, use the Office Deployment Tool to download the Office software to your local networ


However, errors can happen when the device is currently offline or not connected to a network. You can also temporarily turn off your firewall settings or antivirus software. If it looks like the program has been installed but you can’t open it, go to Programs and Features in the control panel. You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problem


See the table below for the type of support you can get depending on your product. The Microsoft 365 Copilot app brings together your favorite apps and Copilot in one intuitive platform. See Sign in to Office or I forgot the username or password for the account I use with Office. We recommend staying signed in to Microsoft 365 or Office so that your apps remain activated. We recommend staying signed in to Office so that your apps remain activate


While searching for restaurant I happened (pretty quickly) upon these 6 sites that epitomize their respective category. Google has these "helpful" snippets underneath the advanced fix for Office problems links that I, frankly, don't find very helpful. It tells you what the site has to say about your subject of interest, but it doesn't make clear what kind of site is saying it. Different sites should be read in different manner


Synchronization Office 365 issues mostly happen to Office Mobile apps. When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet. When it’s a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required. Microsoft Office 365 is currently the most popular suite for productivity applications – advanced fix for Office problems thus it is important to mention the most common Office 365 issue