Customer expectations for instant support are rising. Microsoft Power Platform Power Virtual Agents enables organizations to build AI-powered chatbots without coding.
These chatbots can answer questions, guide users, and integrate with business systems.
What Are Power Virtual Agents?
Power Virtual Agents allow organizations to create conversational bots that interact with customers and employees through websites, Teams, and other channels.
Business Benefits
24/7 automated support
Reduced load on service teams
Faster response times
Consistent customer experiences
Integration with CRM and ticketing systems
Use Cases
Customer support bots
HR policy assistants
IT helpdesk bots
Sales qualification bots
Internal knowledge bots
Why Chatbots Matter
Chatbots improve service availability while reducing costs and improving user satisfaction.
Conclusion
Microsoft Power Platform Power Virtual Agents empowers organizations to deliver intelligent, automated conversations at scale.
