Office 365 Issues and How to Fix Them

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Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication).

Office 365 troubleshooting guide

Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one.

Office 365 troubleshooting guide

Office 365 issues: #3 – Sync Problems in Office apps



You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication.

How can you fix that problem using the Microsoft Account Recovery Form?



If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. Abacus Managed IT Services is a leading provider of security, maintenance, and integration of IT systems and security plans for different institutions. Let our expert engineers and support staff guide you in securing and preparing your business operations. When this error pops up while you’re trying to save or upload a file, it usually means that you have used up the storage limit included in the Office 365 subscription. If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin. Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed.

Microsoft 365 Issues Related to Updates



  • You should ask him to provide you with credentials that will enable you to sign in.
  • However, errors can happen when the device is currently offline or not connected to a network.
  • It also makes day-to-day work easier for employees so they can remain productive and deliver on their tasks more efficiently.
  • You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft.
  • Errors may occur if OneNote for Windows 10 is in use, as the University does not support OneDrive under its Microsoft Office 365 license.
  • Open the required file, hit Share and then check the list of users that you can give the rights to edit a file.


Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams Microsoft 365 support in an organization. Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business. However, it’s not uncommon to encounter issues that can interfere with the team’s work. So what are the usual Office 365 problems and how can a business or user solve them? Synchronization Office 365 issues mostly happen to Office Mobile apps.

Changing Your Default File Save Location



If these characters (often special characters or specific combinations of special characters) are included in your password, you may have difficulty logging in. Office 365 is not available to alumni, Emeritus Faculty, other retired faculty or staff, contract employees, or temporary staff. Refer to the Account Termination Reference Guide for more information about access to University of Minnesota technology resources. Below I will list a few things that can cause update problems in Office 365.



Excel check troubleshooter



Office 365 troubleshooting guide

It also makes day-to-day work easier for employees so they can remain productive and deliver on their tasks more efficiently. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite. Installing Office 365 updates can fail for different reasons, and some of them are listed below. If you have forgotten your password for the Office 365 account, try to recover or reset the password.

What to do if Office 365 is not working?



Office 365 Login Issues



Still, the files you send to the recycle bin are not permanently removed. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. Use the Microsoft 365 network connectivity test to measure connectivity between your device and the internet, and from there to Microsoft’s network.

Get a free trial to explore all the solution’s data protection capabilities. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. An internet connection is not available or a firewall is blocking network connections.
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