If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. Use the Microsoft 365 activation troubleshooter to resolve Microsoft 365 subscription activation issue


If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Find solutions to common problems or get help from a support agen


If you want to learn more about our products, discuss use get help now cases, or get pricing information, start a chat session or call us. For more information about the availability of support throughout get help now the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor


Sign up for a free trial of Office 365 E3 for up to 25 users and get powerful tools to support your enterprise using cloud-based productivity apps and services with advanced compliance features. If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below. Describe your problem, and we'll provide self-help or get help now connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in securit


The steps to access the repair tool vary depending on your operating system. Outlook Repair Kit is a perfect solution for users who want to restore the contents of their damaged PST files without handing them over to third parties. Using this tool helps in effectively recovering data from corrupted PST files, ensuring smooth Outlook operations. Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft 365, get help now Exchange Online, Outlook.com, 3rd party apps. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folde


To complete these steps, you must be a password administrator. Microsoft recommends that you use roles get help now with the fewest permissions. Using lower permissioned accounts helps improve security for your organizatio


You should ask him get help now to provide you with credentials that will enable you to sign in. Issues can also arise from incorrect account permissions, which can affect access to various Office 365 features. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new perio


The sign-in process was unable to verify your account info. Your password has a word, phrase, or pattern that makes your password easily guessable. The sign in location for Office 365 Germany is, portal.office.de. The sign in location for Office 365 operated by 21Vianet in China is, login.partner.microsoftonline.cn


OneDrive issues are a separate category of problems with Microsoft 365. They can either be simple, like the OneDrive service not running or get help now the missing OneDrive icon on the taskbar, or more complex, like OneDrive conflicting with Microsoft 365. Below we provide a more detailed list of issues and corresponding solutions. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. These add-ins can cause issues such as app crashes or significant performance degradatio


The good news is that the majority of problems can easily be solved on the client’s side. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration. You can get up-to-date status on the Service health page of the Microsoft 365 admin center. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 application