Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. The links below are specific to admins looking for troubleshooting help with these Office 365 services. For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. This could happen because of a delay between your initial sign in and Office 365 for business setting up your environmen


If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the proble


If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion). You can choose to troubleshoot office installatio


For example, you can't install Office on computers running Windows XP or Windows Vista. It sounds like your system is still trying to authenticate with an old Office 365 credential, even though you've installed Office Home & Business 2024. If, on the other hand, you’ve got SaRA installed already, click on the Office item on the home page, then click I have Office installed, but I’m having trouble uninstalling it. This takes you to the same screen shown troubleshoot Outlook not receiving emails in Figure 11 above, so you can keep going from here. If you’re lucky, when you open your formerly balky or misbehaving Windows app, all will be wel


A large number of users search for a way to repair Outlook 365 when a user encounter with error "failed to launch"; this error is most common with Windows 10. With the subscription of Office 365, Microsoft does offer Outlook along with other services like Skype, PowerPoint, etc. Outlook has user-centric features, it is easy to use as well as has better security features as it is Microsoft’s product. Not a single professional wants to face errors while using Outlook but unfortunately with Windows 10, users usually face errors while working. Outlook PST files can become corrupted due to factors like abrupt shutdowns, large file sizes, or malware. Repairing these files is crucial to recover lost or inaccessible email dat


We are a Microsoft Managed Partner with all six Solution Designations earned through proven knowledge, expertise, and experience. The Americas provide extensive repair services with ASPs available in Canada and the United States, supporting both consumers and businesses. Non-Reseller ASPs, as noted on this page, partner with Resellers as noncompeting entities, focusing solely on providing repair services. This distinction ensures that Resellers can collaborate comfortably with Non-Reseller ASPs without concerns about competitio


For your protection, Microsoft must verify your identity before you can proceed with resetting your password. You must be a password administrator to perform these steps. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor


Resellers have the flexibility to either white label the Non-Reseller ASP repair services or have ASPs work directly with customers, depending on the business arrangement. This partnership model supports seamless repair services while preserving the Reseller's relationship with the customer. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT troubleshoot Outlook not receiving emails community, we work to support our clients’ businesses and provide them with peace of mind. Whether Microsoft Office 365 won’t open, or you're facing persistent Microsoft 365 sign-in problems, our experts are here to help. MicroSec specializes in resolving all kinds of issues with Microsoft Office 365—from login errors to syncing and update failures—so you can get back to work smoothly and efficientl


To find the item with the attachment, scan the list of items in the thread. The steps to access the repair tool vary depending on your operating system. If you re-sync email data, incoming messages appear in your Inbox when the re-sync is complete. Stellar Repair for Outlook operates on a copy of your PST file and keeps the original PST file safe to prevent data loss. Stellar Repair for Outlook has carved a niche for troubleshoot Outlook not receiving emails itself in the global arena of PST recovery tools. Trusted by IT administrators and MVPs around the world, this software is synonymous with reliability and performanc