If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Find solutions to common problems or get help from a support agen


Then you’ll download and install a fresh, new installation from the Microsoft Office download page. Once you’ve clicked Change, you may see a User Account Control window asking for permission to run the repair program. Click Yes, and the built-in Office repair window appears. The Quick Repair option, as shown in Figure 2, is selected by default. Like many programs, Microsoft Office’s tools can be extended by third-party add-on


In order for the recovery process to be available is the two-factor authentication disabled. Most importantly, reduce MTTR for network administrators with instant Microsoft 365 service problem notifications and alarms. You can manage Office 365 outage alerts in ServiceNow or your favorite ITSM. Not only that, your team will be armed with machine reliability and stability data to diagnose crashes, hangs, and blue-screen death issues. Read our blog on monitoring Microsoft Outlook Desktop and web application in 5 minutes. Undoubtedly, Microsoft 365 support including synthetics as part of your monitoring strategy is supercritica


TrustedTech provides certified Microsoft support trusted by thousands. Our experts offer quick, dependable assistance, proactively prevent issues, and scale with your business, whether you're managing cloud infrastructure or productivity tools. We go beyond ticket resolution to keep your systems secure, stable, and optimize


Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. With TrustedTech, it's minutes, and you bring far more expertise and understanding of Microsoft's products. ASPs in the Asia Pacific region offer a mix of onsite services, meeting the needs of both personal and business users across multiple regions. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Fast issue resolution and guidance from TrustedTech's certified experts. Comprehensive repair solutions for Office apps—both Quick Repair and Online Repair to ensure minimal downtim


Use a Microsoft 365 support password manager to generate and store strong, unique passwords for Microsoft 365 support all your accounts. If the unwanted Microsoft 365 support content resides on a site or page you don't control, you can follow our tips on removing personal information from Googl

"Microsoft has determined that your user account password is managed by your administrator in an on-premises environment. As a result, you can't reset your password from the "Can't access your account" lin


Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Office 365 for busines


For your protection, Microsoft must verify your identity before you can proceed with resetting your password. You must be a password administrator to perform these steps. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor


Your administrator hasn't turned on password reset for your organization from the "Can't access your account" link or hasn't licensed you Microsoft 365 support to use the feature. To reset your password, you must select the "contact an administrator link" to send an email to your company's administrator and let them know you want to reset your password. The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea


Also, sign up to follow us at @MSFT365status on X (Twitter) to see information on certain events. When you encounter Office 365 issues with Outlook online, this app turns out almost completely useless. There are few things that can happen to Outlook on the client side. As discussed previously, in Microsoft 365 support addition to applying synthetics to discover outages, agents that monitor SaaS or Desktop performance from an end-user perspective are equally important. Similar to SharePoint, Exoprise provides a Microsoft OneDrive sensor to track key performance metrics and report slowdowns, syncing problems, connectivity issues, or outages. Once again, surely watch the "How to Monitor Microsoft OneDrive" for step-by-step coverage of OneDrive Metric