Your administrator hasn't turned on password reset for your organization from the "Can't access your account" link or hasn't licensed you read more about it to use the feature. To reset your password, you must select the "contact an administrator link" to send an email to your company's administrator and let them know you want to reset your password. The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea


"Microsoft has determined that your user account password is managed by your administrator in an on-premises environment. As a result, you can't reset your password from the "Can't access your account" link. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your Microsoft 365 admin account. To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. If you're an administrator looking for information about how to turn on self-service password reset for your employees or other users, see the Deploy Azure AD self-service password read more about it reset and other article


Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. Admins should also see the Office for business tab for more general Office installation issues. To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. See Uninstall Office for Mac for instructions on uninstalling the Office apps. Office up-to-date ensures that you have the latest security updates and fixe


Currently several different users (from different clients in different tenants) are complaining about "Outlook instability" so this makes me think its an Office 365 issue. However, the Microsoft Health page says everything is okay, and the status when logged in to the admin center says something about generic problems. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft suppor

If you're an administrator looking for information about how to turn on self-service password reset for your employees or other users, see the Deploy Azure AD self-service password reset and other article


If you forgot your work or school password or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. Contact your admin who can retrieve the username and reset the password for your work or school account. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). If you're signing in to the correct location, but still can't remember your username and password, contact your admin. When a user requests a new password, you receive a password reset request in emai


"Hi! I'm Daria, CEO and Managing Partner at SupportYourApp, a Support-as-a-Service company that has been providing secure customer and technical support services since 2010." With this partnership this Indy based software leader excelled in BPO services. Our cheerful, English-speaking email support agents are always available to provide rapid assistanc


This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted. In that case, using a professional tool comes to your rescue. Restart the Outlook application and check if the issue persist


Join 20,000+ leaders at our biggest digital event to see how AI delivers resolutions at scale. Once the software is installed, it will guide you through the steps to figure out what’s wrong with your Outlook account and help you find the best solution. read more about it If this doesn’t work, you’ll need to get in touch with Microsoft support. You can also contact the Outlook customer service on Facebook. Here’s the link to the Outlook official Facebook page. Again, you can contact them in private through Messenger, or you can post a message on Facebook and tag the


Creating a new profile and making it the default is the only way to fix this problem. Outlook is, after all, a part of Microsoft's Office, and successfully repairing Office will also fix Outlook issues. You don't need to install any additional software to repair Office. You can achieve this repair through the control pane