To do this, hit Windows + R, type outlook.exe /safe, and hit Enter. If it connects in Safe Mode, one of your add-ins is probably the culprit. Closing Outlook and reopening it helps clear up minor glitches. Try launching Outlook in Safe Mode to check if add-ins are causing trouble. Double-check that you’re on mailbox not updating on IMAP the right network, especially if you have several Wi-Fi options.

Check OST file

• The Outlook may remain stuck in the offline mode until the network is restored.
• Problem with account configuration can also prevent Outlook from connecting to the mail server, resulting in Offline Mode.
• Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations.
• You can also send us your queries in the comment section, and we'll revert back as soon as possible.
• This indicates that the internet is working fine, but Outlook cannot connect to the mailbox server.
• Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics.

When offline, the status is displayed in the status FixTechGuide Office 365 troubleshooting bar at the bottom as Working Offline or Disconnected. Just having a simple update routine and checking build numbers from time to time can save a lot of trouble. Staying current with updates is probably the easiest way to keep Outlook connected.

How To Fix Outlook Stuck in Offline Mode?

If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one. Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection.

Verify Work Offline Button Status

And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items. When the mail server is not available due to maintenance tasks or other issues, Outlook may fail to connect to the server and display the status as Disconnected. This indicates that the internet is working fine, but Outlook cannot connect to the mailbox server. If your system connects to more than one Office 365 environment, Outlook might not know which Exchange server to use. That often sets off Autodiscover conflicts and lands you in offline mode. To keep Outlook from slipping into offline mode again, sort out account conflicts and keep your software up to date.

Method 1: Reset 'Work Offline' to Reconnect

If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app.





The intuitive interface of this tool is very smooth and easy to navigate. Furthermore, there is no need to install any of the additional software to use this tool. Moreover, there are many ways to cope up with this issue but using third-party tools would be the best bet. If you going to search to the best OST to PST converter, the Shoviv OST to PST converter stands the best among others. It is an incredible tool that can even convert corrupt OST files to PST that too keeping the data integrity. Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution?





Additionally, it will sync every piece of server-based mail. As is known, we can switch from Offline to Online Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically.



If any updates to Outlook or MS Office are pending, get them installed as soon as possible. However, if you Repair Outlook Profile Online are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise. That way, you get security fixes and connectivity tweaks right away. If your organization uses volume licensing, schedule those updates through management tools like Microsoft Endpoint Configuration Manager.