If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center. Test other fix Outlook after Windows update issues programs or websites to be sure Outlook is the only problem.

Method 4: Recreating the Outlook Profile

Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache credential loop in Microsoft 365 mode to only cache 1 year.

Check the connectivity to your email server

• This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
• You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors.
• It is possible for a corrupted Outlook profile to impede synchronization.
• If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup.
• Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10.
• I’m at wits end and Microsoft stopped helping me because they feel the problem is on our end.
• In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.
• If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall.

After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. There can be several reasons for the Outlook synchronization error. Before FixTechGuide fix for stuck folders we know the solutions, we will understand a few common causes of the Outlook sync problem.

Methods to fix Microsoft Outlook syncing error

In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues. Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software. After you’re satisfied, turn off your firewall or antivirus program for a while. If it does, you might need to include Outlook exceptions in the settings of your security program. Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc.

Microsoft Outlook Sync issues

I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall). Below are the steps I’ve taken to try to resolve this issue. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). Outlook will show as connected to Exchange but is not receiving any new email. This can happen for days at a time, and then disappear for a day or 2, only to appear again.