The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on Office 365 Sync Errors Fix the field headers. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.

Some Web-based Outlook add-ins don't work in when using on premise Exchange 2013

You can also add the secondary connected accounts (Gmail, Exchange connectivity diagnostic Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows. As your mailbox size increases, more resources are required to open each folder.

Outlook Known issues in September 2024 updates

• Download the latest updates by visiting your antivirus software vendor's website.
• Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
• If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
• It contains settings for desktop backgrounds, screen savers, sound settings, and other features.

The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help.

Outlook known issues in the June 2018 updates

This occurs because custom form script is now disabled by default. You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.

Outlook Known issues in November 2023 updates

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available.



If your antivirus software isn't up-to-date, Outlook may not function correctly. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder. If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to credential loop in Microsoft 365 help us with future designs.

Step 2 - Make sure that Outlook isn't in use by another process

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.



Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.