Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space.

⚙️ Step 3: Repair Microsoft 365 Installation

Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will FixTechGuide Outlook repair tutorial fix the problem. OneDrive issues are a separate category of problems with Microsoft 365. Below we provide a more detailed list of issues and corresponding solutions.

Repair an Office application

• You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut.
• Download and run the official Microsoft Support and Recovery Assistant (SaRA).
• Some of them allow users to get updates before the main release while others provide updates at a later time.
• Check the firewall on your computer, the router, and DNS configuration.
• Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault.
• Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on.
• After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution.

Therefore, you can locate the original files at their primary SharePoint site and restore them from there. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. Then try to activate the installed Office 365 suite again on your computer.

Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you attempt to upload or save a Microsoft 365 item.

Common Office 365 Issues and How to Solve Them

The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and modern authentication troubleshooting expiry date. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues.

Microsoft Support and Recovery Assistant

Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.





You may encounter issues when using any application, and Office 365 is no exception. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible.



This restores missing or corrupted Office components that affect search indexing. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without FixTechGuide fix for stuck folders them. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved.

Stay Updated

The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). Microsoft recommends updating Windows, Microsoft Office and other software regularly.