How to Fix 'Outlook Cannot Synchronize Subscribed Folders' Issue?

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When synchronization issues occur in Microsoft Outlook or in Microsoft Outlook Web App (formerly Outlook Web Access), you may experience the following symptoms.



troubleshoot Outlook synchronizing folders error

The software allows you to view repair PST file without data loss your repaired files and confirm before saving them. Confirm and click on "OK." Select the location where you want to save the file. Once the file is selected, now click on the "Repair" and begin the repair process. If you want to stop the repair process, click on the "Stop" button.

Solution 4: Disable Antivirus and Firewall Temporarily



This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. mailbox not updating on IMAP Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix solve Office 365 mailbox sync delays Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.

troubleshoot Outlook synchronizing folders error



  • In order to determine the number of folders and subfolders that are in a mailbox or folder, run the Get-MailboxFolderStatistics cmdlet.
  • For a similar error caused by a different issue, refer to Outlook shows Disconnected in status bar if the last character in legacyExchangeDN is a space.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • We have shared five manual methods in this blog to resolve the Outlook syncing errors.
  • As stated in the 9646 event that is shown in the "Symptoms" section, the default limit for objtFolder objects per mailbox is 500.
  • Before finding solutions, we suggest that users check their internet connection.
  • Once the file is selected, now click on the "Repair" and begin the repair process.


Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. So, follow the below steps to reset Microsoft Outlook settings. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. You can see the synchronization status here and your new .ost file now. As it is the replication of the existing information of Exchange Server mailbox, so the complete process does not cause any damage to the information. See your Exchange Server administrator for this information or permissions.



The OST Integrity Check Tool does not change your mailbox on the Exchange Server. The tool records any differences in a scan log so that you can see what differences the tool found and resolved. The scan log also identifies any situations that the tool could not resolve and that you must fix manually. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Firstly, we will discuss a few manual methods to resolve this Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues. Now, let us start with the manual processes to fix Outlook syncing errors.
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