If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. I do list a my troubleshooting steps in the original post, so check those out -I’m hoping someone can see the cause sticking out of guide to Office 365 sign-in errors all these symptoms. In a nutshell, our Office 365 products are not activating.

Check connectivity

All of my users are getting notices at the top of their office software saying (unlicensed product). By following these steps, you should be able to get your Office software activated and back to work without any issues. The tool can fix issues like invalid keys, expired subscriptions, or even corrupted installation files. If the key doesn’t match or you’re unsure, consult your purchase receipt or Microsoft account to find the correct product key.

Update Office

Activation ensures compliance with Microsoft’s licensing terms and unlocks all features of the Office suite. If the product key seems correct, but you’re still encountering activation Repair Outlook Profile Online issues, use the Microsoft Support and Recovery Assistant (SaRA) tool. This tool can automatically detect and fix activation errors for Microsoft Office.

Still need help? Contact Support

If these settings aren't correct, Office activation might fail. The Microsoft 365 activation troubleshooter runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365. Approx 50% of problems we’ve found with office 365 have been DNS issues when people call asking for advise on their 365 installs. Did you download Office from the portal while logged in as the user?

Fortunately, many common Office activation problems can be fixed with a few simple troubleshooting steps. Activation errors in Microsoft Office can arise from various issues, such as incorrect product keys, network problems, or corrupted files. However, with the troubleshooting steps outlined above, you can often resolve the problem quickly.

• If you’re having trouble activating Office, make sure you’re connected to the internet.
• Environment has been stable for some time, I am now experiencing an Office Product Activation fail.
• If you don’t remember which email was originally used, the system keeps looping because it’s trying to verify the key against the correct account.
• Running Office as administrator helps fix permission issues that might cause Office activation to fail.
• All of my users are getting notices at the top of their office software saying (unlicensed product).
• If you’ve tried all the troubleshooting steps and still can’t resolve the activation issue, contact Microsoft Support for further assistance.
• By following these steps, you should be able to get your Office software activated and back to work without any issues.

How to Contact Support:

If Office still won't activate after you run the troubleshooter, you can Fix Unlicensed Product errors yourself. Activation can fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. I’m guessing there’s an issue with a protocol or cipher suite setup that’s tanking this function for our PCs.



You should immediately recieve a prompt to activate if this is your issue. Failure to activate Office can lead to limited functionality, with messages such as "Product Activation Failed" appearing on the screen. Was very odd the only thing broken was the licensing. It's possible that the reinstall added back the GVLK as suggested by seanpmassey. Environment has been stable for some time, I am now experiencing an Office Product Activation fail. After the repair process, try to activate Office again.



After deactivating Office on another device, you should be able to activate it on your current device. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Find solutions to common problems or get help from a support agent. Please try signing in using all your personal email addresses in case you bought Office using a different email address. If you're at work or school, you may need to log in using your work or school account instead of your personal email account. If Office still won't activate, choose your Office version for additional troubleshooting help.



Sometimes, activation issues can be caused by corrupted Office files or an incomplete installation. This usually happens when a product key has already been linked send/receive error 0x800CCC0E fix to a Microsoft account in the past. The key can only be attached to one account, and once that’s done, it must always be activated by signing in with that same account. If you don’t remember which email was originally used, the system keeps looping because it’s trying to verify the key against the correct account.